*Portfolio MUST be attached in the resume

Location: Kuala Lumpur, Malaysia

Team: Marketing Department

Role: Video Editor

Mode: Full-time role

Respond.io is a fast-growing, award-winning Business Messaging platform revolutionizing how companies communicate with customers across WhatsApp, email, and more. Founded in 2017 and trusted in 127+ countries, we lead key markets in LATAM, EMEA, and APAC. Our diverse team powers innovation that’s recognized by G2 and the SME100 Awards. If you're excited about shaping the future and working with a dynamic, global team—this is the place to be.

Our Culture

At respond.io, we move fast, work smart, and always keep our customers at the heart of what we do. Here’s what we stand for:

Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first.
Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
Own It and Support Each Other: We step up, help out, and drive outcomes—together.
Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team!

Role Description

At Respond.io, Video Editor is pivotal to our company’s success. We are seeking a detailed-oriented individual that is ready to be part of our Marketing Team in-charge of managing video projects, and to be responsible in all pre and post-production matters. ****In this role, your main priority will be to collaborate closely with senior video producer, while delivering exceptional video content.

Responsibilities

You will be communicating with talents and stakeholders to align regarding the company's needs, and for them to deliver results that meet the company’s expectations
You will be responsible for all pre and post-production management matters
You will be working collaboratively with the marketing, customer experience and product team to deliver quality video content
You will be using tools such as Adobe suites, HeyGen, and platform screen recording tools to edit and produce videos

Qualifications

3+ years of experience in a role with similar responsibilities.
Resumes without a portfolio may not be considered.
Video editing experience on Adobe Premiere Pro, After Effects OR Final Cut Pro X is a must.
The ability to speak multiple languages is good-to-have.
Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing;
Nimble and agile team player with the ability to thrive in a fast-paced startup environment.

Here's what's in for you

You will become part of an amazing culture with smart teammates who care
You will grow more here than you would anywhere else, that is a promise
Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you'll always be looking forward to it!
Beer O'Clock on Fridays? Naah, we have it every day!
Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!
You'll get to experience a very competitive compensation
You'll be covered exclusively on one of the highest medical and dental insurance especially for you
Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it
Flexible working environment and working hours